This is the second thank you letter / card we have received in a week, and once again singling out Emma, who runs our reception and runs all our systems. She is also the friendly voice you hear when you call us.

The customer service is as important as the repair to your vehicle

Using a bodyshop is a distressed purchase, nobody wants to be here, and not having your car for the repair period is like cutting your finger. You suddenly realise how much you take it for granted and it limits your ability to carry out even the most basic of functions.

So having a company that understands just the affect this has on your life is paramount, Cooper Barnes in Linton will always do their best to keep you mobile but most importantly, informed, so you know what stage we are at and the expected return date of your vehicle.

As our recent letters of appreciation show, we aim to make the repair process as simple and straightforward as we can, with minimal disruption.