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Courtesy cars

neil • Jul 14, 2023

Insurers are saying they don't have any

Is there a national shortage of courtesy cars? Yes, but there is a solution.


The perfect storm of Brexit, Covid and the war in Ukraine has turned the market upside down. From reduced production, loss of factories, limited resources and border issues, car parts have been hard to source, for new and existing. The 2nd had car market has seen an unprecedented upturn in value and demands on stock. All this has had a huge impact on the courtesy and hire market.  With less vehicles in production, rental companies and leasers are having to hold onto vehicles for longer, whilst demand continues to rise.


Bodyshops want to be busy, the more cars they repair, the more money they make, but this can have a detrimental effect on the customer. By overloading the diary, all you achieve is having to disappoint your customer as repairs times increase and the inevitable demand on courtesy vehicles and keeping the customer moving is harder to manage.


Insurers are telling their customers that they don't have courtesy vehicles or that a replacement vehicle is not included on their policy.


This is why at Cooper Barnes, the award winning bodyshop in Linton, we manage our diary and don't overload ourselves with work. If your insurer can't or won't provide you with a courtesy vehicle whilst yours in is for bodywork, or accident damage repair, we will always try and keep you moving with our fleet of courtesy vehicles.


We understand how frustrating it is to be without your car, so we will always do our best to keep you mobile until we can reunite you with your repaired vehicle.


Cooper Barnes Automotive, putting you first, not the insurers bottom line.

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